About
Daudi Mugabi is a customer experience strategist, Certified CX Assessor and speaker with more than 15 years of experience across customer experience, marketing, operations and organisational leadership. He is the founder of Customer Leak Lab, where he helps organisations identify the gaps through which customers, trust and revenue are lost. Daudi also serves as a Board Member of the Customer Institute.
Podcast Experience
Regular podcast guest
Speaking Topics
BusinessMarketing
Preferred Format
Both audio and video